Return and Refund Policy for M.A.D. DISTRIBUTIONS

Last updated: January 09, 2023

Thank you for shopping at M.A.D. DISTRIBUTIONS.

If, for any reason, You are not completely satisfied with your purchase we invite you to review our policy on refunds and returns. 

The following terms are applicable for any products that you purchased with us.

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to M.A.D. Distributions, at 5760 Royalmount Ave. Suite 203. Montreal. Quebec. Canada. H4P 1K5
  • Goods refer to the items offered for purchase on the service.
  • Orders means a request by you to purchase goods from us.
  • Service refers to the website.
  • Website refers to M.A.D. DISTRIBUTIONS Inc., accessible from
  • You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable. 

Order Cancellation 

You are entitled to cancel your order within 7 days without giving any reason for doing so.

The deadline for cancelling an order is 7 days from the date on which you received the goods, confirmed by the carrier, and the individual that takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement & reason. You can inform us of your decision by:

We will reimburse you no later than 7 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and tou will not incur any fees for such reimbursement.


Conditions for Returns

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 14 days.
  • The goods have not been used or damaged while in your possession.

The following Goods cannot be returned:

  • The supply of goods that have been used or clearly personalized.
  • The supply of goods which are not suitable for return due to hygiene reasons and were unsealed after delivery.
  • The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us if you received exactly what you purchased, but the size is incorrect or simply don’t want it. A full refund will only be issued when you send the goods to the following address:

5760 Royalmount. Suite 203
Montreal, Quebec, Canada, H4P 1K5

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: